I love the University, really I do.
So I want to register for a grad course this fall. Well, it's been strongly suggested that I *should* take a grad course this fall. Being the dutiful employee I am, and always willing to learn something new, I went to our local University's website and attempted to register.
Well, I wasn't enrolled in a program so even though I'm an alumni, I couldn't do anything. So, that was fine, I found the form, tried to fill it out and realized they wanted transcripts. So I try to use the handy-dandy online transcript ordering thing, only to find out that I can't because there is a hold on my transcripts. The reason? "See Comments" Er?
So I clicked the details button, and found out that I was blocked from adding courses and my transcripts were on hold, which is okay, except they still don't know why. So I phoned the Registrar's Office (man, does THAT ever bring back memories.) and despite calling at 9:40am when the office hours were clearly stated as 9:30am, I got the message "Thank you for calling Enrollment Services, our offices are closed." Sigh. So I went for coffee and tried again later. Then I waited on hold for 15 minutes before I got the shock of my life.
A registrar agent who was actually HELPFUL.
I was astounded, I seem to remember that it was the registrar's job to mess everything up to the point where you wanted to walk out the door in Engineering A Block that exited the building. From the 2nd floor. With no stairs. (Technically it was locked all the time, so you couldn't actually go out of it, but it really was a door in the stairwell on the second floor that went nowhere. I think that something was supposed to happen with it and it got cancelled for some reason. Probably money. Anyway.) So usually the registrar would mess everything up, then you'd hike back to Engineering where the darling Nancy (the secretary who knew all things about Engineering.) would make everything right.
Did I tell you about how I was required to withdraw and when I applied to get back in, Engineering accepted me, but the Registrar enter "REFUSED" before getting anything from Engineering? THAT was not a fun weekend. But I digress.
So this lovely lady was soooo helpful. First of all I asked what I needed to do to take the course. Fill out the Open Studies application - awesome! Then I asked about my transcripts. turns out that I forgot to (or didn't feel like) returning my convocation robes from 2000 when I graduated. Bad Kristina!! Anyway I had totally forgotten about that, but this lovely lady phoned the convocation office and convinced them to waive the hold without requiring any payment from me. How awesome is THAT!!
First I got the hold taken care of - FOR FREE!!! And I didn't have to jump through flaming hoops over a pool full of hungry alligators to make it happen. How's THAT for amazing!!
So now I just have to head down there, wait for 4 hours to submit my application. Then I have to convince Engineering to let me take the course. And get waivers signed. Oh, lordy this is going to be fun!!
(Now I remember why it was that I didn't want to go back to school.)
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